We believe in providing a seamless and hassle-free delivery experience to our valued customers. Please take a moment to review the following information to ensure a smooth and efficient delivery process for your order.
1. Shipping Methods:
We offer various shipping methods to accommodate your needs. During the checkout process, you can choose from the following options:
– Standard Shipping: This is our default shipping method, which ensures reliable delivery within the estimated timeframe.
– Express Shipping: If you need your order to arrive quickly, you can opt for express shipping at an additional cost.
2. Processing Time:
Once your order is placed, our team at Graffifti Magic will carefully prepare and package your items for shipment. Please allow 1-2 business days for order processing before it is shipped out. We strive to dispatch all orders as soon as possible to minimize any delays.
3. Shipping Time:
The shipping time refers to the estimated time it takes for your order to reach its destination after it has been shipped. The duration may vary depending on the shipping method selected and the delivery location. Please note that the shipping time does not include the processing time mentioned above.
4. Tracking Your Order:
As soon as your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Simply visit our website and enter the tracking number in the designated tracking section to get real-time updates on the whereabouts of your package.
5. International Shipping:
At Graffifti Magic, we proudly offer international shipping to customers worldwide. However, please note that international orders may be subject to customs clearance procedures and import duties or taxes imposed by the destination country. Any additional charges incurred are the responsibility of the customer.
6. Shipping Restrictions:
Some products may be subject to specific shipping restrictions due to their nature or legal requirements. Please review the product descriptions and any applicable shipping restrictions before placing your order.
7. Shipping Errors or Issues:
While we strive for perfection, occasional shipping errors or issues may occur. If you experience any problems with your delivery, such as a delayed shipment, damaged package, or incorrect items received, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.
Thank you for choosing Graffifti Magic! We are committed to delivering your orders safely and efficiently. Should you have any further questions or concerns regarding our delivery process, please don’t hesitate to reach out to our friendly customer support team.